Add-on · AI Assistant

Every DM answered. Even at 2 am.

An AI assistant trained on your business that replies to WhatsApp, Instagram and website messages in seconds, in your customer’s language, and sends the good leads straight to you.

  • WhatsApp
  • Instagram
  • Website chat

Replies in English · ಕನ್ನಡ · हिन्दी

A boutique owner in her saree and lehenga shop in India
New lead · DemoKavya · maroon silk sareeWants delivery tomorrow. Sent to your WhatsApp.
Instagram DM · Demo
क्या ये मरून में भी है?
AI
जी हाँ, मरून में भी है! M और L साइज़ में।

WhatsApp

Prices, stock, timings and location answered the moment someone asks.

Instagram DMs

Replies to “price?” and “available?” on your posts and reels, so no DM goes cold.

Website chat

A chat window on your site that answers questions and collects enquiries.

Before and after

2:07 am. A customer asks about a saree.

Most enquiries arrive when you are busy, closed or asleep. Here is the same message, with and without an assistant.

Without an assistant

2:07 am
Hi, is this saree available? Need it for Friday2:07 am
No reply · you were asleep
So sorry, just saw this! Yes it is available 🙏10:40 am
Thanks, I already ordered from another shop10:52 am

✕Customer lost after an 8-hour wait

With HeyTrill AI Assistant

2:07 am
Hi, is this saree available? Need it for Friday2:07 am
AI ASSISTANT
Yes, it is in stock! ₹1,299. Order today and it reaches you by Thursday. Shall I send the payment link?2:07 am ✓✓
Yes please2:08 am
Order details sent to the owner

✓Order captured while you sleep

Illustration. Messages and prices are examples.

Live demo

Watch it handle a real booking.

Pick a language. The assistant answers the price, books the slot, sets a reminder, and passes the special request to you.

  • Replies in the language the customer wrote in
  • Books slots and sends reminders
  • Hands over to you with the full chat when it matters

Use cases

Set up for your kind of business.

A customer choosing fabric in an Indian clothing shop
Example chat

Boutiques & fashion stores

Do you have this lehenga in size M?
AI ASSISTANT
Yes! Size M is in stock in maroon and teal. Want me to keep one aside till this evening?
  • Answers stock, size and colour questions
  • Shares catalogue photos and links
  • Takes orders and shares your payment link

Your customers are already typing.

Every message is a buyer asking for help. The assistant makes sure each one gets an answer in seconds, not hours.

What it does

More than auto-replies.

Replies 24/7

Prices, timings, availability and directions, answered instantly, even on Sundays and at 2 am.

Speaks their language

English, Kannada and Hindi, matching how your customer wrote, including mixed “Kanglish” and “Hinglish”.

Trained on your business

Your products, services, prices and FAQs. It says “let me check” instead of guessing.

Captures every lead

Collects name, number and what they want, and sends it to you on WhatsApp or into a sheet.

Books & reminds

Offers free slots, confirms bookings, sends reminders and nudges people who went quiet.

Hands over to you

Tricky, unhappy or high-value chats come straight to you with the full conversation.

How it works

Live in three simple steps.

  1. 1

    We learn your business

    You share your products or services, prices, timings, FAQs and the way you like to talk to customers.

    You share
  2. 2

    We set it up and test it

    We connect WhatsApp, Instagram or your website, and test real conversations with you before it goes live.

    We build
  3. 3

    It replies, we improve it

    It starts answering customers. Every month we review the chats with you and make it smarter.

    Every month

FAQ

Questions, answered.

Will it sound like a robot?

No. We set it up in your tone of voice, in the language your customer writes in, and it hands the chat to you whenever a human is the better answer.

Which languages does it speak?

English, Kannada and Hindi out of the box, and it replies in the language the customer used. Tell us if your customers write in Tamil, Telugu or another language and we will check it for you.

Which channels does it work on?

WhatsApp, Instagram DMs and a chat window on your website. You can start with one and add the others later.

Can it use my current WhatsApp number?

Usually yes. On the first call we look at how your WhatsApp is set up today and tell you exactly what is needed before anything changes.

What if it does not know an answer?

It tells the customer that you will get back to them, and alerts you with the full chat. It is set up to never invent prices, stock or medical advice.

Can I see and take over the chats?

Yes. You can read every conversation, and step in at any moment. Tricky or high-value chats are sent to you automatically.

What does it cost?

It depends on the channels you need and how many messages you get. Talk to us and we will give you a clear quote.

Do I need AI Visibility to use it?

No, it works on its own. They work best together though: AI Visibility brings customers to you, and the assistant makes sure none of them are missed.

Never miss a customer message again.

Tell us where your customers message you. We will show you how the assistant would answer them, in your tone and your languages.